Legal
Last updated: May 2026
01 — Agreement
By accessing Komply's website, submitting a request for access, or using our client portal, you agree to be bound by these Terms of Service. If you are using Komply on behalf of a company, you represent that you have authority to bind that company to these terms.
These terms constitute the entire agreement between you and Komply regarding your use of our services and supersede any prior agreements. We may update these terms periodically and will notify active clients of material changes via email.
02 — Services
Komply provides compliance intelligence services for African fintech startups, including but not limited to:
Regulatory monitoring and alert services
Compliance gap analysis and reporting
Licensing roadmap and checklist services
Remediation planning and task management
Document sharing and compliance portal access
Komply reserves the right to modify, suspend, or discontinue any aspect of its services at any time with reasonable notice to active clients.
03 — Accounts
You are responsible for maintaining the confidentiality of your portal login credentials and for all activity that occurs under your account. You must notify Komply immediately at hello@komply.co if you suspect unauthorised access to your account.
You agree to provide accurate and complete information when submitting a request for access and when using our services. Providing false or misleading information may result in immediate termination of your account.
Portal access is granted to the company that submits a request and may not be transferred, shared, or resold to any third party without Komply's prior written consent.
04 — Payment
Fees for Komply's services are agreed upon at the time of onboarding and set out in your service agreement. Subscription fees are billed monthly in advance. One-time project fees are billed upon agreement and payable before work commences unless otherwise agreed in writing.
All fees are quoted and payable in Nigerian Naira (₦) unless otherwise agreed. Komply reserves the right to adjust pricing with 30 days written notice to active subscribers.
Late payment of more than 14 days may result in suspension of portal access until outstanding amounts are settled. Komply is not liable for any consequences arising from service suspension due to non-payment.
05 — Intellectual property
All content, software, systems, regulatory intelligence, prompts, analysis methodologies, and documentation produced by or on behalf of Komply remain the intellectual property of Komply. This includes but is not limited to gap analysis reports, audit readiness assessments, and licensing roadmaps delivered to clients.
Clients are granted a non-exclusive, non-transferable licence to use gap reports, roadmaps, and other deliverables for their own internal compliance purposes during the term of their service agreement. These materials may not be reproduced, distributed, or shared with third parties without Komply's prior written consent.
You retain ownership of all business information and data you provide to Komply. By providing this information, you grant Komply a limited licence to use it solely for the purpose of delivering your compliance services.
06 — Disclaimer
Komply provides compliance intelligence, not legal advice. Our gap analyses, regulatory alerts, licensing roadmaps, and audit readiness assessments are informational tools to help you understand your regulatory environment. They do not constitute legal advice and should not be relied upon as such.
Komply is not a law firm and does not have a solicitor-client relationship with its clients. For formal legal advice on regulatory matters, you should consult a qualified Nigerian legal practitioner licensed by the Nigerian Bar Association.
While Komply makes every effort to ensure the accuracy of its regulatory intelligence, regulations change frequently and we cannot guarantee that all information is current or complete at the time of delivery. Clients should verify critical regulatory requirements independently before taking action.
07 — Liability
To the maximum extent permitted by applicable law, Komply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to regulatory sanctions, fines, licensing rejections, or business losses.
Komply's total liability to you for any claim arising from these terms or your use of our services shall not exceed the total fees paid by you to Komply in the three months preceding the claim.
08 — Termination
Either party may terminate a monthly subscription with 30 days written notice. Project-based engagements are terminated upon completion of the agreed deliverables or by mutual written agreement.
Komply may terminate your account immediately and without notice if you breach these terms, provide false information, or engage in conduct that is harmful to Komply or other clients.
Upon termination, your portal access will be deactivated and your data will be retained for 90 days before permanent deletion, in accordance with our Privacy Policy.
09 — Governing law
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these terms or your use of Komply's services shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.
For any questions about these terms, contact us at:
Komply
legal@komply.co